John O'Connell

John O'Connell is an experienced IT professional with a diverse background in technical support and administration. Currently serving as an IT Support Technician Engineer, Level 2 at PFH Technology Group since April 2021, John specializes in troubleshooting Microsoft applications and Windows operating systems. Prior experience includes roles at Westbourne IT Global Services, where John worked as an IT Onboarding/Offboarding Administrator and IT Service Desk Agent for Gilead Pharmaceutical, as well as a Queue Management Agent. John's initial IT training was undertaken during the KickSTART Programme at VMware. Earlier work includes an IT Apprentice position at Voxpro and a General Operator role at Option Wireless. John holds a Diploma in Travel and Tourism from the College of Commerce and completed secondary education at St. Facthna's De La Salle in Skibbereen.