Patrick Kenna is a Technical and Operations Manager currently leading a team at PFH Technology Group, where they specialize in cloud administration and help desk support, particularly focusing on Microsoft Intune and Office 365. They have a solid foundation in Cyber Risk Management and have successfully transitioned user and device migrations from Workspace One MDM. Previously, Patrick gained experience in various roles within IT, including as an Information Technology Support Engineer during the COVID-19 rollout and an internship at Microsoft where they worked on operating systems configuration. Patrick's educational background includes completing an Associate's degree in SharePoint Server and Network Management, as well as various certifications in IT and Project Management.