Alida Savu has extensive experience in customer service and operational roles across the travel and logistics industries. Notably served as a Customer Experience Analyst at dcs plus, where responsibilities included providing support for a travel ERP software, scripting instructional videos, and resolving customer issues. As a Purchasing Specialist at SLB, Alida ensured on-time order deliveries and communicated effectively with stakeholders regarding order statuses. Previous roles included Operational Specialist at dcs plus BPO, Costumer Care at CGS, hotel reservation executive at G2 Travel Limited, and various positions in tourism. Alida holds a Master’s degree in Business Administration in Tourism from Univesritatea Romano Americana and is pursuing a Bachelor's degree in Pedagogy at Universitatea din București.
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