Amy Li

Amy Li is currently a Senior Manager, Customer Experience Strategist at Pfizer, where they leverage service design principles and analytics to enhance customer experiences. Previously, Amy held various roles at Pfizer, including Senior Associate in Commercial Solution Delivery, and worked at Johnson & Johnson as a Technology Solution Lead. They began their career with internships at Boston Web Power, GE Oil & Gas, and Carnegie Mellon University, where they earned a Bachelor’s Degree in Information Systems with a minor in Hispanic Studies.