Ditmark Rivas

Ditmark Rivas is currently a ServiceNow ITOM Architect at Pfizer, where they apply their expertise in software development and IT infrastructure. Previously, they held positions at organizations such as Swarovski, Edwards Lifesciences, and Intel Corporation, where they specialized in ServiceNow functionality and platform management. Ditmark earned a Master’s degree in Computer and Information Systems Security from Universidad Cenfotec and a Bachelor's degree in Software Engineering from Universidad Nacional. With a strong background in IT service management and collaboration, Ditmark is passionate about advancing in the ServiceNow ecosystem.