Dr. Eugene Randy has extensive experience in user experience and design, currently serving as the Director of Experience Design & Design Thinking at Pfizer Digital since April 2012. In this role, Dr. Randy leads Human Centered Design Teams within the Customer Experience & Engagement organization, emphasizing Design Thinking and collaboration to address complex challenges and improve customer outcomes. Dr. Randy's expertise includes directing strategic design projects, establishing the User Experience Center of Excellence, founding Pfizer's omni-platform Design System, and implementing innovative methodologies for prototyping and design. Prior experience includes leadership roles at LiveTechnology Holdings, where Dr. Randy managed product development for digital marketing solutions and collaborated with high-profile clients. Dr. Randy holds a Bachelor's degree in Marketing from BI Norwegian Business School and has completed a semester of Marketing Management at Tecnológico de Monterrey.
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