Guillermo Cortes is currently the Lead SRE Hosting Operations at Pfizer, where they ensure service reliability and drive automation efforts. With a strong background in telecommunications, they previously served as a Senior Site Reliability Engineer at VMware and held various engineering roles at companies such as Syniverse, Citi, and IBM. Guillermo developed expertise in multi-vendor networking products, cloud engineering, and scripting across multiple platforms and programming languages. They are pursuing a Bachelor's degree in Systems Engineering from Universidad Hispanoamericana.
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