Hugo Navarro is a Site Reliability Database and Mid-Tier Lead at Pfizer, where they lead a team of over 100 contractors and oversee database and mid-tier services. Previously, Hugo worked as an AIOps Engineer at IBM and a Senior Consultant System Engineer at Bank of America, focusing on capacity planning and operational efficiency. Their earlier experience includes serving as a DevSecOps Engineer Expert at Experian, where they managed teams and enhanced the reliability of infrastructure solutions. Hugo holds multiple Associate of Arts and Sciences degrees in Web Development and Information Technology from Tarrant County College.
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