Michael Cardona

Michael Cardona is a results-driven Senior Manager at Pfizer, where they lead high-impact initiatives to enhance operational efficiency through automation and data analytics. They have saved over 20,000 hours of manual work in their current role. Previously, Michael managed IT operations at DXC Technology, optimizing help desk processes and overseeing a team responsible for delivering IT support to major companies. They also held the position of Director of Field Services, supervising a 40+ member team while enhancing service delivery for industry leaders like Starbucks and Wal-Mart. Michael's background includes managing multi-million-dollar accounts and leading complex projects, showcasing their expertise in transforming organizations through collaboration and advanced analytics. They are pursuing a Bachelor's degree in Business Analytics and Information Systems, along with a Master's in Business Administration with a focus on Cybersecurity.