Nicolas J.

Nicolas J. is a Digital Service Delivery Senior Manager and Data Analytics and Reporting Lead at Pfizer, where they have been enhancing IT services since 2011. With 17 years of experience in the IT environment, Nicolas has held various roles that expanded geographically and technically, managing teams of up to 50 contractors across the Africa Middle East region. They have a proven track record in IT infrastructure operations, project management, and data analytics, leveraging their skills to drive informed decision-making and service improvement initiatives. Nicolas holds a one-year post-graduate diploma in IT Security and multiple certifications, including ITIL Foundation and Six Sigma Yellow Belt.