Timo Goehner

Timo Goehner is a passionate Digital Customer Experience Lead and innovator with over ten years of experience in the pharmaceutical industry across Germany, the USA, and globally. Timo currently serves as an Omnichannel Customer Insights Manager at Pfizer and runs a consultancy focused on CX marketing. Previously, Timo worked at GSK in various marketing roles, including eMarketing Freelancer and Global Franchise Specialty Marketing Manager. Timo holds a Diplom Kaufmann degree from Friedrich-Alexander-Universität Erlangen-Nürnberg and a first-class BA in Marketing from The University of Hull. An advocate for customer-centricity, Timo is committed to delivering strong, relevant brand communications that drive growth.