Rory O'Rourke

Rory O'Rourke has a diverse work experience spanning over several years. Rory currently holds the position of Director - Technology Support at PFL.com, starting in July 2020. Prior to this, Rory worked at Hewlett Packard Enterprise as a Service Delivery Manager from September 2012 to March 2020. Their responsibilities included managing the delivery of services to clients. Before joining Hewlett Packard Enterprise, Rory worked at HP for a significant period. During their tenure at HP, they held the role of Mission Critical Account Support Manager, where they played a leadership role in planning, delivering, and managing complex support solutions for a telecom service provider. Rory also managed HP-UX and Serviceguard upgrade projects for clients and utilized their extensive ITSM (IT Service Management) training and experience to facilitate the adoption of best practices. Additionally, at HP, Rory served as a Level III OpenMail Support specialist, providing support for a large IT infrastructure and implementing procedures to minimize unplanned downtime and mitigate potential risks. Prior to their work at HP, Rory worked as an IT Administrator at Laidlaw Education Services from January 1993 to November 1999.

Rory O'Rourke's education history consists of three major experiences in the field of Maritime Studies. In 1985, Rory attended the South African Department of Transportation and successfully completed a Deck Officer Class IV degree program, which lasted until 1988. Additionally, in 1986, Rory briefly attended the General Botha Merchant Naval Academy to further enhance their knowledge in Maritime Studies. Finally, in 1987, Rory attended Durban Technickon, although the specific degree earned during this time is not provided.