Philipp Eul

Philipp Eul has extensive experience in customer care and candidate excellence management, currently serving as Candidate Excellence Manager and Team Lead at Pflegia from April 2023 to October 2023. Prior to this role, Philipp worked at idealo internet GmbH from February 2022 to March 2023 as a Learning Specialist for Customer Care, where responsibilities included quality management, process analysis, the development of e-learning initiatives, and training assessment. Earlier roles at idealo included Customer Care Professional, focusing on quality assurance and second-level support, and Coach for Customer Care, responsible for training and improving customer satisfaction. Academic qualifications include a Bachelor of Arts in Fitness Economics and a Master of Arts in Prevention and Health Management from Deutsche Hochschule für Prävention und Gesundheitsmanagement.