Jordan Evans began his career over 30 years ago as a claims processer working in the CHAMPUS and TRICARE programs. During his tenure with the company, he has held numerous positions with progressively greater responsibility within the company’s operations center.
In 1996, Jordan assisted in providing director-level oversight for the PGBA transition and implementation of the first TRICARE MCS-based claims processing and customer service contract located at PGBA headquarters in Florence, South Carolina.
In 1999, Jordan was promoted to assistant vice president, operations. In this capacity, he was responsible for a variety of functions including systems oversight and testing, government reporting, and operations management. Jordan was responsible for the profitability, performance and compliance with contractual requirements for the VA HERO, BlueCross BlueShield of Michigan Medicare Advantage and Deseret Mutual Benefits Administrators Medicare Advantage contracts. In this role, he provided executive-level oversight for claims processing, customer service and systems support.
As of January 2020, Jordan serves as the Vice President of Operations for PGBA’s TRICARE T2017 West Region contract. In this role Jordan provides executive-level oversight and management for profitability, performance and compliance with contractual requirements for PGBA's operational performance as subcontractor to Health Net Federal Services. In addition, he provides executive-level oversight of systems support and Electronic Data Interchange (EDI) support areas.
Jordan earned his bachelor’s degree in business administration from Francis Marion University. He is active in the Florence community through his service as a board member for Lighthouse Ministries, the Florence Breakfast Rotary and the American Red Cross Board of Directors.
Current role