Jeff W.

Jeff W. is a Business Systems Specialist, Expert at Pacific Gas and Electric Company, where they focus on asset management, data quality monitoring, and incident management. Prior to this role, they held various positions at Bank of America, including VP in Systems Engineering and Problem Management, where they provided global support and led teams across multiple regions. Jeff started their career as a Help Desk Specialist at MCI System House, honing their technical support and communication skills. They are currently pursuing their education at the University of Maryland Global Campus.