Justin Knipstein

Justin Knipstein is an experienced IT professional currently serving as an Infrastructure and Operations Supervisor at Pacific Gas and Electric Company since May 2020, focusing on Remedy ITSM management and ITIL-based process improvement. Prior to this role, Justin held various positions at Brown and Caldwell from August 2001 to October 2019, including Information Systems Service Manager, where responsibilities included software and hardware asset management, fiscal budgeting, and vendor management. Additional roles at Brown and Caldwell encompassed Regional Information System Support Manager, Help Desk Team Lead, and Help Desk Technician, demonstrating a comprehensive skill set in technical support, team management, and process streamlining. Earlier in Justin's career, experience as a Computer Technician at Getronics and as an Airborne Radar Technician in the United States Air Force provided a strong foundation in technical troubleshooting and system maintenance. Justin holds a Bachelor of Science in Information Technology from the University of Phoenix, earned between 2002 and 2005.