Vanessa Bryan

Vanessa Bryan is an accomplished professional with extensive experience in customer engagement and management, primarily at Pacific Gas and Electric Company since June 2008. Currently serving as Senior Manager of Underground Customer Experience, Vanessa leads initiatives to enhance customer experience while working on the undergrounding of 10,000 miles of distribution lines to mitigate wildfire risks. Previous roles include Senior Manager of Customer Engagement, where Vanessa successfully developed engagement strategies for fire mitigation programs, and Manager of Local Customer Experience, overseeing critical outreach initiatives. Vanessa's career commenced in sales and business development with organizations like Accountants International and Tangent Computer, where a strong track record of exceeding sales goals and establishing customer relationships was established. Vanessa holds a BA in Journalism and Public Relations from California State University, Chico.