We benchmark AI features and agents against real customer outcomes—so you have evidence about how to improve your product and what to ship next.

PH1 has helped the largest corporations and most innovative startups reimagine their CX. Founded in 2012, we have worked with Spotify, Microsoft, Mozilla, Hims & Hers, National Football League, La Liga, Government of Canada, universities, financial services, and many more.

CORE SERVICES:

1. Measure Impact: Pinpoint blockers & benchmark success now
2. Improve Product Impact: Ship improvements customers keep using
3. Improve AI Performance: Reduce failures. Increase task success.
4. Define Strategy: Align decisions and reduce AI-era risk

PH1 Research Inc.

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