Wanda Southers

Wanda Southers is an experienced professional in customer service and learning management systems, currently serving as the Vice President of Customer Care at Gene Companion since August 2022. In this role, Wanda oversees the customer service department and its online support platform while engaging with senior stakeholders to develop and align customer strategies. Previously, Wanda held the position of Director of Customer Service at Pharmazam, LLC, where responsibilities included managing quality improvement processes across internal and international boundaries. With extensive experience spanning various organizations, including roles as Learning Management Systems Architect at Instancy, Inc., and Learning Management System Solutions Architect at Alphanumeric Systems, Wanda has developed expertise in system architecture, quality assurance, compliance, and operational support in complex environments. Wanda's educational background includes a Bachelor of Science in Computer Information Systems and Organizational Management from CCU.