Bryan Rosengarten

Escalation Manager at Pharos

Bryan Rosengarten has a diverse work experience spanning several roles and companies. Starting in 1998, they worked at Northern Virginia Community College as an Instructional Assistant and later as a System Administrator, overseeing network security and conducting training sessions. In 2000, they joined CQG, Inc., where they held various positions including Customer Support Technician, Manager Client Support, and FCM Desk Technical Analyst/European Support Supervisor. Bryan'sresponsibilities at CQG included resolving software and hardware issues, managing call center employees, and mediating trading activity. Since 2013, Bryan has been working at Pharos Systems International as a Technical Delivery and Support Engineer, Solutions Engineer, and currently, as the Manager of Solutions Administration. Bryan'sroles at Pharos involved providing technical support, delivering solutions, and managing solution administration. Bryan's experience demonstrates their expertise in customer support, technical analysis, and management.

Bryan Rosengarten completed their Bachelor of Science (B.S.) degree in Public Relations from the University of Florida between 1991 and 1994. In 1999, they pursued CCNA coursework at Northern Virginia Community College. In 2012, they attended St. Petersburg College for project management studies, although the degree obtained is unspecified.

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Org chart

Timeline

  • Escalation Manager

    November 1, 2023 - present

  • Manager of Solutions Administration

    May, 2022

  • Solutions Engineer

    January, 2019

  • Professional Services Engineer/Technical Support

    June, 2013

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