PHC are an established, specialist supplier of parts for domestic and commercial heating, plumbing, air conditioning and refrigeration systems. We also distribute a wide range of biomass and renewable products, including wood and multi-fuel stoves.

Customers tell us that the key differentiators between us and our competitors are:

-	Our specialisation
-	Our high quality of service and value for money 
-	Our commitment to excellent product availability 
-	The professional attitude and comprehensive knowledge of our staff

We pride ourselves on having the right part in stock at the right time. Our customers endorse our reputation in the industry for managing comprehensive stock levels, both in terms of volume and variety, and for having the ability to accurately pre-empt and forecast their individual materials requirements.

Our specialist subject is heating spare parts. It’s what we live, breathe, sleep and know inside out. Many of our staff will (sheepishly) admit that they are ‘spares nerds’, and can reel-off part numbers for boiler spares off the top of their heads. But being geeky about gas spares is good for our customers - it enables us to translate the information in engineers’ heads into repaired heating systems for tenants, because we know what they’re thinking, and what the fix is.

PHC Parts

This office likely supports retail operations, management, and business development in Cardiff.

325-327 North Road

Oliver O'Hara

This department oversees the management and supervision of branch locations to ensure efficient operations and customer service.

Branch Operations

This department focuses on promoting products and services through online channels and strategies.

Digital Marketing

This department manages and coordinates events while overseeing internal and external communications.

Events and Communications

This department focuses on managing health, safety, quality, and environmental protocols to ensure compliance and enhance operational standards.

Health Safety Quality Environment

This department oversees the management and coordination of service and trade operations.

Operations Management

This department is responsible for managing sales strategies and procurement processes to optimize business opportunities.

PHC Parts

Org chart

Teams

Branch Operations

Digital Marketing

Events and Communications

Health Safety Quality Environment

Operations Management

Sales and Procurement

Offices

PHC Parts

Org chart

Teams

Branch Operations

Digital Marketing

Events and Communications

Health Safety Quality Environment

Operations Management

Sales and Procurement

Offices

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