Isaac Brown

Isaac Brown is a seasoned professional with extensive experience in quality and process improvement across various industries. Currently serving as the Director of Quality at Partnership HealthPlan of California since January 2023, Isaac previously held the role of Business Process Improvement Professional Trainer at CPSHR, where training focused on Lean, Six Sigma, and Baldrige methodologies. Isaac's background includes significant positions at NorthBay Healthcare as Quality and Process Improvement Leader and Performance Excellence Practitioner, where strategic initiatives and Lean curriculum development were prioritized. Prior roles at Vivint, Skullcandy Inc., Agel Enterprises, Space Dynamics Laboratory, Kwal Paint, and Especially For Youth showcase a solid foundation in process analysis, customer experience management, inventory planning, and youth program management. Isaac holds an MBA in Healthcare Management and multiple Lean Six Sigma certifications.