Jose Puga

Jose Puga has over 20 years of experience in operations and support roles within healthcare settings. Currently serving as Operations & Systems Technician II at Partnership HealthPlan of California since April 2009, Jose provides first-tier service desk support for PC and phone issues, ensuring prompt assistance to end users and managing service requests through various channels. Prior experience includes roles at Vacaville Imaging Center from April 2003 to April 2009, where responsibilities encompassed scheduling and managing medical records while handling high call volumes, and as a Medical Records Coordinator at Orthopedic Evaluation Center from January 2001 to March 2003, focusing on accurate data entry and appointment preparation.