John Weirich

John Weirich is an experienced Help Desk Specialist currently employed at PHEAA since February 2018, focusing on customer support and troubleshooting across various platforms, including Windows and Office applications. Previous roles include Help Desk Specialist positions at System One and Glatfelter, and Technical Support Specialist at GDC, where responsibilities encompassed account security, VPN support, and product support for multiple hardware brands. Additionally, John has a background in network administration from Business Information Group, overseeing ticket management and customer support. Early experience includes product selection at Amazon. John holds an Associate in Specialized Business in Computer Technology from YTI Career Institute and a high school diploma from Dover High School.