PHEAA is a national provider of financial aid services, serving millions of students and thousands of schools through a variety of student aid programs.

Finance

PHEAA

PHEAA's headquarters in Harrisburg, PA, United States

This department produces and maintains technical documentation to support users and stakeholders.

Documentation Services

The Client Relations and Support team at PHEAA is responsible for fostering strong relationships with clients, ensuring exceptional service delivery across various student aid programs. They manage client experiences, oversee contract management, and develop tailored solutions to meet the needs of both federal and commercial clients. Through effective communication and support, this team plays a vital role in enhancing client satisfaction and optimizing program outcomes.

Client Relations and Support

The Technology Development team at PHEAA is responsible for designing, building, and maintaining robust software solutions that support the company's financial aid services. This team collaborates on software development, systems integration, and infrastructure management, ensuring that technological innovations enhance user experience and operational efficiency for both students and educational institutions.

Technology Development

The Audit and Risk Management team at PHEAA is responsible for evaluating and enhancing the effectiveness of the organization’s internal controls, risk management processes, and governance structures. This team conducts thorough audits and assessments to identify vulnerabilities, ensure compliance with regulations, and support the integrity of financial aids services, ultimately safeguarding the interests of students and educational institutions.

Audit and Risk Management

The Leadership Team at PHEAA drives the strategic vision and direction of the organization, ensuring alignment with its mission to provide accessible financial aid services. Comprised of key executives, including the President & CEO and CFO, the team oversees operational efficiency, regulatory compliance, and public affairs initiatives to enhance student support and policy advocacy. Together, they cultivate a culture of accountability and excellence to effectively serve millions of students and educational institutions nationwide.

Leadership Team

This department oversees the strategic direction and governance of the organization.

Executive Leadership

The Cybersecurity and Information Security team at PHEAA is responsible for protecting the organization's critical data and systems from cyber threats. This team develops and implements policies and compliance measures, manages cybersecurity risk controls, and oversees incident response operations, ensuring the security of financial aid services that support millions of students and schools. Their expertise in systems analysis and software development enhances the organization's security infrastructure to maintain the trust of stakeholders in the education sector.

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Other teams

Client Relations and Support

Technology Development

Audit and Risk Management

Leadership Team

Executive Leadership

Cybersecurity and Information Security