Mark O'Connor is a global technology and transformation executive recognized for turning underperforming IT functions into high-impact success stories. Currently serving as Group CTO at Phenna Group, they have previously held significant roles, including General Manager at BT Global Services and Group Transformation Director at Serco. With expertise in business and technology strategy, operating model redesigns, and digital innovation, Mark has successfully led complex multi-market transformations across various sectors, including telecommunications, health care, and infrastructure. Their strategic leadership is marked by a strong emphasis on growth, mergers and acquisitions, and service excellence.
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