Penny Swing

Penny Swing is an experienced operations professional with a comprehensive background in healthcare financial services and practice management. Currently serving as the Team Operations Coordinator at PHI Inc since July 2012, Penny oversees a team of up to 30 Medical Billing Specialists and Advocates, enhancing daily workflows and optimizing software systems. Prior experience includes roles as a Medical Billing Specialist within the Strategic Operations Team at PHI, Inc., and a Legal Assistant at Jeff Richards, PC, where responsibilities included account management and legal negotiations. Additional roles in healthcare settings such as Fort Worth ENT and Biltmore Family Physicians highlight skills in practice management, billing, and team leadership, demonstrating a commitment to efficiency and quality in patient financial services.