Drew Taylor is an accomplished professional with extensive experience in client success, strategic transformation, and operational leadership across various organizations in the healthcare industry. Currently serving as Vice President of Client Success at Phil, Inc., Drew focuses on developing and scaling strategies to enhance value for critical customers and democratize access to drug therapies. Prior roles include Vice President of Customer Solutions & Services at Veda, where Drew led a transformative effort that resulted in a $20M revenue increase and improved customer retention. Experience at Wellframe includes generating significant revenue growth and enhancing product adoption, while earlier roles at Patientco and athenahealth involved leadership in customer success, operational efficiency, and revenue generation. Drew's academic background includes both a Master's and Bachelor's degree from Northeastern University, emphasizing public health and health science.
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