Anna Heffernan is a seasoned professional in quality and consumer experience management, having worked at Philips from 2011 to 2021. During their tenure, Anna transitioned from a Quality & Consumer Experience Manager to a Global PH Safety Manager, where they led a global network of safety managers and defined key safety strategies. Additionally, Anna has experience as a Complaints Officer at Philips RDT, coordinating the evaluation and resolution of customer complaints. They hold a comprehensive background in post-market surveillance and regulatory compliance within the healthcare technology sector.
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