Débora Paiva is a customer experience and service management professional with over 19 years of expertise in B2B and B2C operations. Currently, Débora serves as the Coordination of Customer Success Services for LATAM at Philips, where they oversee customer care across multiple channels. Previously, Débora held significant roles at Samsung Electronics and Atento do Brasil, managing extensive teams and driving operational excellence. Débora holds an MBA in Business Management and Market Intelligence from Saint Paul School of Business and has a background in English education and computer software technology.
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