Haley Matheus

Haley Matheus, MBA, has extensive experience in customer advocacy, program management, and operations within the healthcare sector, particularly at Philips since May 2013. In the role of Customer Advocate 3 and Life Solutions Program Manager, Haley successfully launched programs to improve customer satisfaction, trained Field Service Engineers, and supervised initiatives to enhance operational efficiency. Previous experience includes managing order processes for Imaging Systems as a Commercial Operations Specialist and overseeing service contracts as a Contract Specialist, where proficiency with Salesforce facilitated data management. Prior to Philips, Haley held various roles at Northwest University, excelling as an Orientation Coordinator and Area Coordinator for Extended Community, leading teams, enhancing community engagement, and improving strategic planning processes. Academic qualifications include an MBA focused on Social Entrepreneurship and a BA in Business Management, both obtained from Northwest University.