Hendri Muliawan has extensive experience in service management, currently holding the position of Senior Director - Services at Philips since 2025. Previously, Hendri served as the Director of Service at GE HealthCare and was the Head of Services at Roche from 2019 to 2023. Hendri also led customer service and solutions for Giesecke+Devrient in Indonesia and Southeast Asia between 2013 and 2019 and worked as a Service Manager at De La Rue from 2008 to 2013. Hendri holds a Bachelor's degree in Instrumentation Technology from Atma Jaya Catholic University and multiple master's degrees in Electronics Design and Electrical, Electronics, and Communications Engineering.
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