Islam Alsarabi is a Senior Continuous Improvement Manager at Philips, specializing in customer success and service delivery with over 18 years of experience. They previously held positions as a Clinical Engineer at North Shore Medical Center and as a Team Leader and Regional Service Manager at GE Healthcare, where they oversaw complex customer service delivery and managed teams across multiple hospitals. Islam earned a Doctorate in Leadership Studies from Franklin Pierce College and holds an MBA in Healthcare Administration from Plymouth State University, along with a Bachelor’s degree in Biomedical Engineering from The Hashemite University.
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