Jorge Torres is currently the Americas Service & Solutions Delivery Leader at Philips, where they drive exceptional service delivery through ITIL best practices and IT service management. With over four and a half years in this role, Jorge emphasizes strategic innovation and a culture of continuous improvement. Previously, Jorge held various senior management positions at Dell, including Global Command Center Senior Manager and Tech Support Senior Manager, where they oversaw operations and led cross-functional teams to achieve excellence in service delivery. Additionally, Jorge served as Regional Engineering Manager at TECNASA, focusing on service delivery and IT infrastructure.
Location
Panama
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