Kirthana N is an experienced IT Service Management professional with over 15 years in Quality Management, Service Assurance, and IT Operations. Currently serving as an Information Technology Quality Manager at Philips, Kirthana specializes in ITIL processes, process design, and quality audits. Previously, Kirthana held roles at Wipro as a Process Consultant and Executive in Training, and worked as a Business Development Executive at Edista Testing Institute. Kirthana holds a Bachelor's degree in Biotechnology from Mount Carmel College and has a solid foundation in enhancing customer experiences through detail-oriented problem-solving.
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