Lena Jonsson is the Nordic Service Delivery Manager at Philips, overseeing the deployment and maintenance of healthcare information systems solutions in the Nordic and Baltic regions. With a decade of experience in this role, Lena leads a team of 25 professionals and has successfully implemented practices such as ITIL and Prince2, while earning ISO certification to enhance service quality. Previously, Lena accumulated over 20 years of experience in project management and business development across multiple industries, including medical technology and telecommunications. They hold a Master of Science in Systems Engineering from KTH Royal Institute of Technology and have a solid technical background complemented by a strong ability to address customer needs effectively.
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