Lonnie Thompson

Lonnie Thompson has over 15 years of experience in quality assurance and engineering, with a strong focus on complaint handling and root cause analysis. Starting as a Production Quality Technician at Sony from July 2003 to July 2005, Lonnie performed vendor defect verifications and applied failure analysis techniques. Transitioning to Philips Respironics in August 2005, Lonnie served as a Senior Quality Engineering Technician, conducting root cause analysis for returned ventilation equipment and driving engineering change orders. From July 2012 to April 2018, Lonnie held the position of Quality Technical Analyst at Philips, ensuring compliance with FDA regulations in post-market surveillance. Following that, Lonnie became the Complaint Handling Operation Expert at Philips Respironics, responsible for the triage and assignment of complaints related to Hospital Respiratory Care on a global scale. Lonnie holds a Certificate in Fundamentals of Electronics from Central Westmoreland Career and Technical Center and further education from Westmoreland County Community College.