Randy Thomas is a Senior Business Architect at Philips Healthcare, where they work with stakeholders to establish the roadmap for global business transformation in services and solutions delivery. With extensive experience as a business and IT analyst, project manager, and in various roles within Philips and other tech companies, Randy has specialized in the design and implementation of CRM systems, call center applications, and business intelligence systems. They have managed significant IT budgets and led teams in optimizing technology deployment and process improvement initiatives throughout their career. Randy is currently pursuing a degree at Tennessee Technological University.
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