Russell Copeland is a Service & Operations Manager specializing in Virtual Care at Philips Healthcare, where they have led non-clinical operations since 2015. In this role, they manage the operational support for the Virtual Hospital and Virtual Home Care divisions across Australia and New Zealand. Prior to Philips, Russell held managerial positions at Mindray and ElitechGroup, overseeing service operations and customer satisfaction in the healthcare sector. They began their career as a Service Engineer at Abbott Diagnostics, specializing in pathology testing instrumentation. Russell is currently pursuing a Diploma in Electrotechnology from TAFE.
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