Yvan Mertens is the Head of Customer Services for Image Guided Therapy Devices at Philips, responsible for strategic business development and program management. They have extensive experience in customer services within Philips, having previously served as Operations Manager for Benelux and held multiple leadership roles focused on multi-vendor services and operations across Europe and EMEA. Yvan earned a Master of Science in Engineering with great distinction from HOGENT and an Executive International MBA with the greatest distinction from Vlerick Business School. Prior to Philips, they worked at Agilent Technologies as an EMEA Program Manager in field technology.
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