Mike Serrano currently serves as a Process Operator and Operator Training Candidate at Phillips 66 since January 2020. Prior to this role, Mike held various positions at L'Auberge Lake Charles from August 2012 to January 2020, including Dual-Rate Dealer/Floor Supervisor, Casino Dealer, and Slot Tech, where responsibilities included staff management, cash flow oversight, adherence to Gaming Commission guidelines, employee training, and gaming system maintenance. Mike also gained experience as an Operator Intern at Recon Management Services INC in late 2019 and as a Sales Specialist at Best Buy from June 2009 to July 2012. Educationally, Mike holds an Associate of Applied Science in Process Technology from SOWELA Technical Community College and a Bachelor of Science in Business Management from McNeese State University.
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