Aakriti Bhalla is a seasoned professional with over 17 years of experience, currently serving as the Senior Experience Lead and Product Owner for Customer Experience at Philips. Previously, Aakriti held key roles at Omron Healthcare Europe, adidas Group, and Lundbeck, where they managed product development, consumer insights, and customer experience strategies. Aakriti began their career as a Software Associate at the Royal Bank of Scotland Business and has demonstrated expertise in market research, analytics, and digital health solutions. They hold a dual degree in Biological Sciences and Computer Science from Birla Institute of Technology and Science, Pilani, and completed their thesis at INSEAD.
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