Deepma Mathur is an experienced market and customer experience research consulting professional with over seven years of expertise in knowledge management and UX/CX across various industries, primarily focusing on Technology, Media, and Telecommunications. Deepma began their career at Mahindra & Mahindra, contributing to the launch of the XUV 500, before transitioning to consulting roles at Bain & Company and KPMG India. They later served as a Program Manager at Dell Technologies, managing customer experience and digital transformations. Currently, Deepma is the Technical Services Capability Manager at Philips, continuing to build on a strong foundation in business development and market research. Deepma holds an MBA from Penn State Smeal College of Business and a Bachelor's degree in Automotive Engineering from The NorthCap University.
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