Fanny Kwok is a Post Market Surveillance Manager with extensive experience in service center management, consumer care management, and product development within the consumer electronics industry. Previously, they held positions as a Senior Supplier Quality Engineer at ASAT, and as a Field Service Assistant Manager and Customer Service Operations Manager at Samsung Electronics. Fanny also served as a Consumer Care Assistant Manager and Post Market Surveillance Manager at Philips, contributing to product quality and complaint handling. They possess strong skills in process and quality improvement and hold a Bachelor of Engineering in Mechanical Engineering from The Hong Kong University of Science and Technology.
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