Francis Guingamp

Francis GUINGAMP is an experienced Consumer Care Manager currently at Philips since December 2018, overseeing contact center management and product quality. Prior roles include serving as Consumer Care Manager and Global Technical Support at GIBSON Innovations, and ALERT TECHNIK Director at SBE Global, managing repair sites and personnel. Initial experience at Sony Electronics included managing a National Service Center and providing technical support. Francis began a professional journey as a Technician at Bernard Julhiet Group, enhancing technical and communication skills. Francis holds an education from EFREI, specializing in digital technologies.