Haley Matheus

Haley Matheus, MBA, has over a decade of experience in customer advocacy and operational management at Philips. In the current role as Customer Advocate 3 and Life Solutions Program Manager, Haley launched programs aimed at enhancing customer satisfaction and operational efficiency, while also training Field Service Engineers on Diagnostic Imaging Equipment. Previous positions at Philips include Commercial Operations Specialist, where Haley managed order activities for Imaging Systems, and Contract Specialist, facilitating service contracts and utilizing Salesforce for data management. Prior experience at Northwest University included roles such as Orientation Coordinator, Area Coordinator for Extended Community, and Community Development Coordinator, focusing on inter-departmental collaboration, team recruitment and management, and community engagement. Education includes a Master of Business Administration with an emphasis in Social Entrepreneurship and a Bachelor of Arts in Business Management, both from Northwest University.