James Armstrong has extensive experience in business process optimization and commercial development, currently serving as Director, Business Process Owner / Expert at Philips since December 2010, where key accomplishments include leading global reorganizations and aligning business processes with compliance standards. Prior roles include Senior Manager of Commercial Development and Strategy & Intelligence at Philips, where James established global field organizations and enhanced data insights for improved operational efficiency. Earlier experience includes positions as Business Development Manager at Cegedim, Associate Director at Kantar Health, and Client Solutions Executive at IMS Health, focusing on customer account management and the development of analytics solutions. James holds a BSc Hons in Medical Biochemistry from the University of Leicester.
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