James DeFini has a robust background in ultrasound technology and customer support, beginning as a Field Service Engineer at Customer Service Associates from September 2001 to September 2007, where responsibilities included performing preventative and corrective maintenance for HP, Agilent, and Philips ultrasound systems. Afterward, James transitioned to Philips, serving as an Ultrasound Technical Support Engineer from September 2007 to October 2012, providing remote technical assistance for Philips ultrasound equipment. Currently, James operates as an Ultrasound Product Support Specialist at Philips since October 2012. James holds a degree in Business Administration and Management from St. Petersburg College, earned between 1991 and 1995.
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