Jorge Torres is the Americas Service & Solutions Delivery Leader at Philips, where they focus on exceptional service delivery through ITIL best practices and IT service management. Previously, they held senior managerial roles at Dell, including leading the Global Command Center operations for Latin America and managing Client Technical Support. Their experience also includes serving as Regional Engineering Manager at TECNASA, where they oversaw Service Delivery and IT teams. With a commitment to strategic innovation and continuous improvement, Jorge fosters a culture that values both professional excellence and work-life balance.
Location
Panama
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