Kathryn S. has extensive experience in customer service and account management across various industries. Kathryn served as a Customer Service Representative at RANDYS Worldwide, where responsibilities included processing a high volume of emails and calls. At AT&T Mobility, roles included Exclusive Account Care BCSS II and BRR Specialist, focusing on high-end customer care and billing escalations, respectively. As an Eteam Specialist, Kathryn managed large projects, coordinating teams to meet customer needs. Subsequently, as an Account Manager at Ziply Fiber, Kathryn provided exceptional service to a diverse range of accounts. Currently, Kathryn works as a Long Term Resource Planner at Philips and also operates a consulting business, Black Kat LLC. Educational credentials include degrees from Montana State University-Bozeman and Shoreline Community College, along with QuickBooks certification from Umpqua Community College.
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